English for Health Care Professionals

New Opportunities Learning Centre has extensive experience in language training for all levels and activities within the health care industry.  We train all your staff members - management, physicians, nursing staff, support staff, maintenance and housekeeping – in English according to their specialized vocational requirements.  We offer a wide range of workshops as well as customized programs designed to suit our client’s individual needs.

WORKSHOPS

  • Cultural diversity in the workplace
  • Staff – Patient communication:  Avoiding the Barriers
  • Cross Cultural Health Practices and Customs
  • Canadian business culture and practices
  • ESL for WHMIS
  • Being understood – Accent reduction/pronunciation
  • Conflict Management   
  • Problem Solving  - S.A.R. (situation/assessment/response)
  • Profession specific English
  • Time management
  • Stress management
  • Computer Upgrading (keyboarding, MS Office XP, MOS Certification, Internet/e-mail skills, Quickbooks)
  • Blast from the past – Grammar
  • WHMIS Orientation


ESL COURSES

12-week English for Healthcare Professionals (see details below)*
     
General ESL/Lifeskills
Business Engliss
ESL for Computers
Speaking and Pronunciation
Long-lost Grammar Review


12-Week Program (Post ESL Program)

Designed for both pre-work and working professionals who need English for communication within a North American /International English setting.

        * Diagnosing
              o Putting a patient at ease with small talk
              o Taking a medical history
              o Explaining medical examinations and procedures to a patient

        
        * Dealing with difficult cases
              o Describing and identifying causes of pain
              o Presenting a case in lay and medical terms
              o Breaking bad news

        * Treating a patient
              o Calming people down
              o Giving advice
              o Explaining a case to relatives

        
        * Planning long-term care and rehabilitation
              o Examining a non-verbal patient
              o Communication with next of kin
              o Explaining long-term care
              o Giving instructions for physical therapy

        * Referring a patient
              o Referring a patient to another doctor or specialist
              o Giving post-operative advice/instructions

Any combination of the above components can be included in customized shorter term courses
 
 
Make a Free Website with Yola.